FAQs

Frequently Asked Questions

 

GENERAL QUESTIONS

When are the next Northeast Comic Con?

March 4-5, 2017.

When will tickets for go on sale?

Tickets are on sale and available for purchase here.  Keep updated with email newsletters on what’s going on by entering your email into our mailing list and subscribing for updates or find us on Twitter or Facebook.

Where are NECC held?

The events are located conveniently just north of Boston, at Aleppo Shriners Auditorium in Wilmington, MA or just south of Boston at Hanover Mall Event Center off Route 3 at Route 53.

What’s the best way to stay in the loop on news about NECC ?

Our website has all the latest info on what’s going on.  Check out our Celebrity Guests, VIP Experiences, Panels, Parties, Costume Contests, Cosplay, Gaming Tournaments, and other Fun Stuff.

Get email newsletters on what’s going on by entering your email at the bottom of this page and subscribing for updates.

Follow us on Twitter

Like us on Facebook

What is the best way to contact somebody if I have questions or concerns?

Press: Visit our press page and fill out the contact form, or email us at GarySohmers@gmail.com 

Vendors & Artists: GarySohmers@gmail.com

Tickets, Contests, Volunteers, and All Others: fill out our contact form here or email  GarySohmers@gmail.com

When can I expect a response if I contact you?

IMAGE, and all the shows it produces, prides itself on a fan-centric experience.  We do our best to address questions and concerns as quickly as we can.

How can I give feedback?

Help us improve the next show by letting us know how we are doing. Our contact form can be found here.

Who produces the NorthEast Comic Con and Pop Culture Expo?

The events are produced by Interactive Meet and Greet Entertainment, LLC (IMAGE). Learn more about IMAGE here.

What are the NorthEast Comic Con, Collectibles Extravaganza and Pop Culture Expo?

NorthEast Comic Con and Collectibles Extravaganza (NECC) and Pop Culture Expo (PCX) are fan conventions featuring the best of pop culture including comics, toys, celebrities, gaming, autographs, art, cosplay, collectors’ items and more. PCX and NECC encompasses and embraces all things pop culture.

TICKETS, PURCHASING, AND REFUNDS

How do I buy tickets for NECC?

Tickets will be available here for general admission. E-tickets are issued via email.  VIP Experiences are also on sale.

Can I pay at the door?

Yes! However, we’re offering discounts to people who purchase their tickets online in advance. Some of our ticket packages are only available for online purchase.

Do you mail me my registration?

Ticket confirmations are emailed at the time of purchase. You can bring your confirmation for admission as a print out or on your mobile device.

How long does it take to receive purchase confirmation?

Purchase confirmations are sent immediately to the email address you entered to make your purchase. Didn’t get your confirmation? Try checking your spam folder.  Email our webmaster if you’re still having trouble.

I bought my ticket already, but now I can’t come. Can I get a refund?

Sorry, but just like a ball game or concert, we aren’t able to issue refunds on purchased tickets. Tickets are transferable, if you have a friend who’d like to come in your place, you can give them your ticket.

I bought my ticket already, but my favorite celebrity cancelled. Can I get a refund?

Sorry, but just like a ball game or concert, we aren’t able to issue refunds on purchased tickets. Tickets are transferable, if you have a friend who’d like to come in your place, you can give them your ticket.

 

GETTING TO THE EVENT

Where do I park?

Parking is FREE.

Is it handicapped accessible?

Yes! The facilty is equipped for accessibility needs and there is designated parking.

Can I bring food? Will there be food at the event available for purchase?

Yes, you may bring in some food. Please keep in mind that we reserve the right to check bags as it deems necessary. There will also be a great selection of food available for purchase.

 

CELEBRITY GUESTS & EXTRAS

Which celebrity guests will be at North East Comic Con?

Our list of attending celebrities will be posted on our website, our Facebook pages (NorthEast Comic Con, Pop Culture Expo, IMAGE Meet and Greet) and our Twitter feed..

Are all of the celebs posted guaranteed to be at the show?

All of the show’s guests have made a commitment to attend. However, special circumstances can arise and guests do have to cancel on occasion. All celebrities are subject to potential cancellation due to Professional Commitments or Health.

What are Photo Ops?

Professional Photo Ops are an opportunity for you to take home a professional-quality 8×10 print (or digital file, or both!) of you with your favorite celeb or in Costume. Photo Ops will be done  for a Fee and include an 8 x 10 color glossy photo print.  You can purchase a digital copy too if you’d like Autographs are not included and must be purchased separately.  Photo Ops with your own camera are sometimes available from some of the Celebrities for a Fee.

Can I just take pictures with celebrities at their table?

Depending on scheduling and availability, there may or may not be opportunities to take photos with celebrities on your own camera without the purchase of an autograph. For some of the celebrities there may be a fee for taking photos on your own camera with the purchase of an autograph. Some celebrities will be doing Free Photos with your own camera and some could even be signing autographs for free. Please be respectful of everyone and ASK PERMISSION before taking a photo of anyone including celebrities and cosplayers.

Can I buy autographs and photo ops online in advance?

Yes! Pre-sales will be available for some celebrities autographs and photo ops including VIP Experiences soon. Check the website and tickets page

What if the celebrity experience, panel or screening that I want is sold out?

Our guests can only be in one place at a time and there is a limited amount of time and space! We suggest you buy your experience online before the show.  If you wait until the show, you run the risk of it being sold out.

Do I need an admissions ticket to the event before I can purchase one of the extras?

Yes. A general admission or VIP ticket is required to purchase any additional extras for the show.

Am I allowed to take candid photos of celebrities?

It is not polite to take a photo of anyone without their permission. Celebrities typically ask that no photos be taken of them without their permission and since other NECC show-goers are purchasing photos with celebrities, it’s unfair to play paparazzi or to infringe on someone else’s private moments.

I can’t attend the show but would like to purchase an autograph. Can I?

Unfortunately no at this time

Is there a charge for autographs?

Most of the show’s guests will be charging for autographs, although there may be some exceptions. Many guests will have photos, books, or other items available and will include this with an autograph purchase. Prices vary by guest.

Can I bring my own items to be signed?

Yes, but guests reserve the right to say “no” to signing a specific item at the show if they choose. Autograph fees are set by the celebrities or their representatives, and they can charge whatever they choose for items brought in by attendees.

I manage a celebrity talent and would like to attend a show as a guest. Who do I get in touch with?

We hope to see you there! Please contact Gary Sohmers directly to get the details.

 

 

KIDS & FAMILIES

Is the show kid-friendly? Are there any kids’ events?

Yes! We are family and kid-friendly shows. Our NECC K!DZ area has Fun Kid Stuff to do all weekend included in admission.  Workshops in creating comics, writing, drawing, mask making and costuming aimed at kids of all ages.

Are kids’ tickets less than adult tickets?

Children 12 and under are free with an adult admission! Two children admitted free with each adult admission

Can kids come without an adult?

Children MUST be accompanied by an adult, with a limit of 2 children 12 and under per 1 adult admission for supervision and safety.

Do I need to register my free child under 12?

No, children under the age of 12 will be given a hand-stamp upon entering.

Are strollers allowed?

Yes, strollers are permitted. We do reserve the right to check bags.

Can I bring in baby food or snacks for my kids?

Yes, food is permitted, although, we do reserve the right to check bags.

 

COSPLAY

Can I dress up as any character or in any costume?

You can dress in any character as long as it the costume is appropriate for a family friendly event.  No nudity or skimpy costumes.

Can I bring Toy Weapons with my Costume?

You can bring appropriate replica weapons that are completely safe, non-firing and non-lethal.  There will be a weapons check by Police Officers to make sure it is a safe environment.