Pop Culture Expo
IMAGE (Interactive Meet And Greet Entertainment)
Last modified: October 3, 2012
There are many different purposes for which you can use our website www.imagemeetandgreet.com (the “Site”) and our services provided through the Site (the “Services”). Some of these purposes include purchasing items, viewing celebrities autographing the items, searching our calendar and Site, sharing information you find here, communicating with other people through video or other means, and creating content.
When you share information with us, for example by creating an image account (your “IMAGE Account”) and becoming an IMAGE member (an “IMAGE Member”), we can make those Services even better, show you more relevant search results, help you connect with people or celebrities, and enable your access to IMAGE VideoQueueTM and IMAGE Personal Experience events and autograph signings. As you use our Services, we want you to understand how we’re using information and the ways in which you can protect your privacy.
What information we collect and why we collect it;
How we use that information;
The choices we offer, including how to access and update information;
As well as some other important information.
Your privacy matters to IMAGE so whether you are new to IMAGE or a regular user, please do take the time to get to know our practices and if you have any questions contact us at firstname.lastname@example.org.
When we refer to personal information (“Personal Information”), we mean your account information that we obtain when you register and become an IMAGE Member, changes to that information as you update it, and information about you and your activities using the Site and Services.
Information we collect about you
We collect information to provide better Services to all of our users. We collect basic information like which language you speak or which device you are using to view your IMAGE Personal Experience, and more complex information like which events and celebrities you are interested in while keeping an archive and registry of your experiences.
We collect information in two ways:
Information you give us. For example, our Services require you to sign up for an IMAGE Account. When you do, we’ll ask for Personal Information, like your name, email address, telephone number or credit card. If you want to take full advantage of the sharing features we offer, we might also ask you to create a publicly visible or private IMAGE profile (your “IMAGE Profile”), which may include your name and photo.
Information we get from your use of our Services. We may collect information about the Services that you use and how you use them, like when you visit a website that uses our Services or when you view and interact with our content. This information includes:
We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). IMAGE may associate your device identifiers or phone number with your IMAGE Account.
When you use our Services or view content provided by IMAGE, we may automatically collect and store certain information in server logs. This may include:
Details of how you used our service, such as your search queries, the number of times a given site is viewed, the URLs of web pages viewed, clicks, and dates that you view the web pages;
Telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls;
Your Internet Protocol address;
Device or service event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL; and
Cookies that may uniquely identify your browser, your device or your IMAGE Account.
When you use a location-enabled IMAGE service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
Unique application numbers
Certain Services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to IMAGE when you install or uninstall that Service or when that Service periodically contacts our servers, such as for automatic updates.
We may collect and store information (including Personal Information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Cookies and anonymous identifiers
How we use information we collect from you
We use the information we collect from you from all of our Services to provide, maintain, protect and improve them, to develop new ones, and to protect IMAGE and our users. We also use this information to (I) offer you tailored content like more relevant search results, notifications, advertising, promotions and special offers; (II) to communicate with you about your account or any customer service matters that come up; (III) to ask you to participate in surveys that help us make the Site and Services better; (IV) to notify and warn you of inappropriate conduct; and (V) in some situations, to inform you of the suspension and termination of your account.
We may use the name you provide for your IMAGE Profile across all of the Services we offer that require an IMAGE Account. In addition, we may replace past names associated with your IMAGE Account so that you are represented consistently across all our Services. If other users already have your email, or other information that identifies you, we may show them your publicly visible IMAGE Profile information, such as your name and photo.
When you contact IMAGE, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our Services, and make you aware of upcoming changes or improvements.
We use information collected from cookies and other technologies, such as pixel tags (which monitor when e-mails are opened as well as activity on websites) to track your use of the Site and Services to improve your user experience, and their overall quality, and to better understand how the Site and Services are being used. For example, by saving your language preferences, we’ll be able to have our Services appear in the language you prefer. When showing you targeted advertising, we will not associate a cookie or anonymous identifier with sensitive categories, such as those based on race, religion, sexual orientation or health.
We may combine Personal Information from one IMAGE service with information, including Personal Information, from other IMAGE Services, for example, to make it easier for us to share things about you with people you know. We will not combine third party cookie information with information that can be used to identify you (“Personally Identifiable Information”) unless we have your consent.
IMAGE processes Personal Information on our servers in many countries around the world. We may process your Personal Information on a server located outside the country where you live.
Special Note to Users Outside of the United States
Transparency and choice
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:
Review and control certain types of information including the IMAGE registry and IMAGE archives that are tied to your IMAGE Account by logging in to your account;
View and edit your advertising and notification preferences, such as which categories might interest you. You can also elect to not receive certain IMAGE advertising;
Use our editor to see and adjust how your IMAGE Profile appears to particular individuals; and
Control who you share information with.
You may also set your browser to block all cookies, including cookies associated with our Services, or to indicate when a cookie is being sent by us. However, it’s important to remember that many of our Services may not function properly if your cookies are disabled.
Information you share
Many of our Services let you share information with others. Remember that when you share information publicly, it may be indexed by search engines. Our Services provide you with options on sharing your content.
Accessing and updating your Personal Information
Whenever you use our Site and Services, we aim to provide you with access to your Personal Information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your Personal Information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or that would be extremely impractical (for instance, requests concerning information residing on backup tapes).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our Site and Services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our Site or Services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information we share
We do not share Personal Information with companies, organizations and individuals outside of IMAGE unless one of the following circumstances applies:
With your consent
We will share Personal Information with companies, organizations or individuals outside of IMAGE when we have your consent to do so. We require your consent before sharing any sensitive personal information which consists of religious or political beliefs, medical facts, ethnic or racial background or sexuality (“Sensitive Personal Information”).
With domain administrators
If your IMAGE Account is managed for you by a domain administrator (for example, for users of the IMAGE tablet or mobile application (“IMAGE Apps Users”)) then your domain administrator and resellers who provide user support to your organization will have access to your IMAGE Account information (including your email and other data). Your domain administrator may be able to:
View statistics regarding your account, like statistics regarding applications you install;
Change your account password;
Suspend or terminate your account access;
Access or retain information stored as part of your account;
Receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request;
Restrict your ability to delete or edit information or privacy settings.
For external processing
For legal reasons
We will share Personal Information with companies, organizations or individuals outside of IMAGE if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
Meet any applicable law, regulation, legal process or enforceable governmental request;
Respond to a request for cooperation from law enforcement or other government agency;